Returns & Exchanges
We want you to be completely satisfied with your Percival purchase, which is why we offer a 30-day return window for all unworn and original-condition items. Please ensure all tags remain attached and the original packaging is used for a seamless refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your proof of postage until your refund has been processed.